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A more comfortable torture chair
I recently abandoned my old NHS dentist (near my old address, therefore impractical) for a private practice (in the next building from my office, therefore just perfect).
Old dentist:
- Tatty lino floor
- Unexpected step at the front door. Mind the step sign should also say 'Mind your head if over 5ft 11in tall' – the most idiotic front door I've ever seen. Ouch
- Toilet not cleaned in a long time
- Receptionist doubles up as assistant and leaves you to hold your own suction tube when the phone rings
- Five weeks before being seen
New dentist:
- Apple widescreen display in reception which only purpose is to illustrate the services offered in the practice
- I can book and change appointments online, and get email reminders when I am due to go back
- Plenty of helpful, relaxed, smiling staff
- Called on a Tuesday, had my first appointment three days later
- It is a private practice but it also offers NHS treatments at NHS prices
So where's the catch?